Responsible Gaming

BC.Game takes responsible gambling seriously. We provide tools and support to help players manage their activity and make informed decisions. Our platform is designed to be entertaining, but we understand that gambling can become problematic for some individuals.
We encourage all players to gamble responsibly and seek help if gambling stops being fun. Our support team is available 24/7 to assist with any concerns related to responsible gaming.

Before you start playing, consider the following guidelines:

• Set a budget and stick to it. Only gamble with money you can afford to lose. Never use funds meant for rent, bills, or other essential expenses;
• Set time limits. Gambling should not interfere with your daily responsibilities, work, or relationships. Take regular breaks and track how long you spend on the site;
• Do not chase losses. Losing is part of gambling. Trying to win back lost money often leads to bigger losses;
• Do not gamble when emotional. Avoid gambling when you are stressed, upset, or under the influence of alcohol or drugs. Decisions made in these states are rarely good ones;
• Treat gambling as entertainment. The house always has an edge in the long run. Play for fun, not to make money;
• Keep balance in your life. Make sure gambling does not replace other hobbies, social activities, or time with family and friends.

Gambling can become a problem when it starts affecting other areas of your life. Ask yourself the following questions:

• Do you spend more time or money on gambling than you intended?
• Do you gamble to escape problems or relieve stress?
• Have you lied to family or friends about your gambling?
• Do you borrow money or sell possessions to fund gambling?
• Do you feel restless or irritable when trying to stop gambling?
• Have you tried to cut back but failed?
• Does gambling affect your work, studies, or relationships?
• Do you keep gambling to win back losses?
• Do you gamble until your last dollar is gone?

If you answered yes to several of these questions, you may be developing a gambling problem. We strongly encourage you to take action and seek help.

Gamblers Anonymous provides a set of questions to help identify compulsive gambling behaviour. Consider whether gambling has:

• Caused you to lose time from work or studies;
• Made your home life unhappy;
• Damaged your reputation;
• Led to feelings of guilt or remorse;
• Been used to solve financial problems;
• Decreased your ambition or efficiency;
• Made you want to return immediately after winning to win more;
• Made you gamble until your last funds are gone;
• Led you to borrow money to gamble. Caused you to consider illegal acts to finance gambling;
• Affected your sleep;
• Made you careless about your own or your family’s welfare.

If you identify with seven or more of these situations, it may indicate a gambling addiction. Professional help is available and can make a real difference.

If you feel that gambling is becoming a problem, BC.Game offers self-exclusion as a way to take a break. Self-exclusion blocks access to your account for a minimum of 6 months. During this period, you will not receive any promotional materials and will be unable to log in or place bets.
To request self-exclusion, contact our customer support team from your registered email address. The request will be processed and activated within 24 hours.
A 7 day cooling-off period is also available for players who need a shorter break. During this time, your account will be temporarily suspended.
We recommend that if you self-exclude from BC.Game, you also contact other gambling sites where you have accounts and request self-exclusion there as well.

Gambling by anyone under 18 years old is strictly prohibited on BC.Game. Players must be of legal gambling age in their jurisdiction, which is at least 18 in most countries. It is the player’s responsibility to verify age restrictions in their location.
BC.Game conducts random checks through payment gateways used for deposits. If underage gambling is detected, all winnings will be voided, the account will be closed, and authorities in the minor’s country of residence may be notified.
We strongly encourage parents to take the following precautions:
Protect your computer, phone, and tablet with passwords. Do not leave devices unattended while logged into your account. Keep account details and payment information out of reach of children. Do not save passwords on shared devices.

BC.Game provides several tools and resources to support responsible gambling:
Self-exclusion option allowing players to block their accounts for extended periods. 24/7 customer support to assist with any concerns or requests related to responsible gaming. Links to professional help organisations and self-help resources. Information about the risks of gambling and how to recognise problem behaviour.
All casino games have an RTP (Return to Player) percentage and a mathematical edge that favours the house in the long run. Remember that money used for gambling should be disposable income. Wins and losses are both part of the experience.

If you or someone you know is struggling with problem gambling, professional help is available. The following organisations provide support, counselling, and resources:

• Gamblers Anonymous International offers meetings and a 12-step recovery programme for people with gambling problems. Website: www.gamblersanonymous.org;
• National Council on Problem Gambling provides resources, a helpline, and treatment referrals. Website: www.ncpgambling.org;
• GamCare offers support, advice, and counselling for anyone affected by gambling. Website: www.gamcare.org.uk.

These organisations are available to help at any time. Reaching out is the first step toward regaining control.

Gambling should be fun. If it stops being enjoyable, take a break. If you cannot control your gambling, seek help. BC.Game is here to provide entertainment and support. Our team welcomes communication and is always ready to assist.
If you feel you cannot gamble responsibly, the safest option is not to gamble at all. This protects you and those around you from potential harm.